Hyperview 1.2

August 31 2020

This page covers significant new features, enhancements, and bug fixes in Hyperview 1.2.x since version 1.1.

Watched assets

All users can now access a list of their watched assets from Account → Watched Assets. You can un-watch an asset from the same view, as well as double-click a watched asset to open its dashboard.

PDU breaker decorations

Administrators, as well as Data Center Managers and Power Users (assuming they have access to the asset) can now go to a PDU’s Layout view to edit outlet details per breaker. This functionality applies to discovered PDUs as well, though in that case the Name, Breaker Size (A), and Number of Poles column values will be read-only. Three new columns have been added: Outlet Type, Outlet Location, and Outlet Note. All users who have access to the asset can view and export the grid.

New Assets By Location view

For assets that can contain other assets (locations, blade enclosures, blade servers, servers, and racks) users can now go to Information → Assets to access a grid of the asset’s direct children. The grid can be filtered, sorted, searched, and exported. You can also use the grid to navigate to child assets.

Control credentials for rack PDUs

You can now add SNMP control credentials for rack PDUs. To do so, log in as Administrator and specify existing credentials from Information → Control Credentials. To create new credentials, click on Manage Credentials on the same page. Please note that control credentials are not the same as your SNMP discovery credentials (unless you are using the same credentials on purpose. Also note AS-7118 in the Known Issues section below.

Reachability monitoring

Unreachable devices will now trigger a critical alarm. The associated alarm event will get automatically closed when the device becomes reachable again.

Layout enhancements

New “Clear Assets” button

A new Clear Assets button is available in Edit mode. If you click on it, all the assets that are currently showing in the layout will be removed.

Improved alignment feature

Previously you could only align certain assets from the Alignment menu while in Edit mode. Starting with 1.2, you can align all kinds of layout objects (shapes, labels, or assets). Note that you can only align similar objects; in other words, you can align all labels, or align all shapes, or align all assets.

New Refresh button

A Refresh button has been added to the Layout view (note: not available in Edit mode).

Support for editing tiles

The Edit Shape modal now works for tiles (note: see AS-6920 in the Known Issues section below).

Improved rack selection

Previously, if you added a rack placed using the Add New Rack panel, you’d have to click on its border to select it. Now you can click on anywhere on the rack to the same effect.

Discovery enhancements

New Errors field in discovery reports

Discovery reports have been improved to show discovery errors related to adding or updating devices. You can click on the hyperlinked error count (“Errors”) to view relevant details. Please note that the error count only reflects errors encountered for adding or updating devices at discovery, and not all kinds of errors.

Data Collector enhancements

You can now retire data collectors from Discoveries → Data Collectors. Retiring a data collector will remove it from the system. You must specify an active data collector to replace the one you are retiring.

Naming change for discovered daisy-chainable devices

Previously, the name of the first device in a discovered daisy chain did not include the chain index value. For example, “Panduit Gen 5”, “Panduit Gen 5 (2)”, “Panduit Gen5 (3)”, … To streamline the user experience, all discovered devices are now considered part of a daisy chain and reflect the chain index. For example: “Panduit Gen 5 (1)”, “Panduit Gen 5 (2)”, “Panduit Gen5 (3)”, … This also applies to daisy chains that have a single device in order to accommodate future additions to the chain.

Rack Security enhancements (licensed feature)

Layout decoration improvements

  • If a rack has no associated rack security sensors the rack now appears gray, indicating an “Unknown” rack security status.
  • The layout only shows rack security decorations for the side of the rack that has sensors. If both of the sides have sensors then both are shown.

Rack Security widget improvements

  • The Rack Security widget only shows the rack security status for sides that have at least one rack security sensor.
  • If the rack has sensors on both sides, then the rack security status is shown for both sides.
  • If the rack has partial sensors on a side, then the rack security status is shown but missing sensors are marked as “Unknown”.
  • If the rack has no associated rack security sensors, a “No rack security sensors detected” message is displayed.

Rack Elevation decoration improvements

  • The popover on the Rack Elevation widget only shows the rack security status for sides that have at least one rack security sensor.
  • No rack security decorations are shown if the rack has no associated rack security sensors.
  • If the rack has partial sensors on a side, the rack security status is shown but missing sensors are marked as “Unknown”.

Other rack security improvements

  • Renamed the doorHandleStatus and doorLockStatus sensors to doorElectronicLockStatus and doorMechanicalLockStatus, respectively.
  • Renamed six new columns for rack security sensors in the Rack Assets By Type grid. They are now called Front Door, Front Electronic Lock, Front Mechanical Lock, Rear Door, Rear Electronic Lock, and Rear Mechanical Lock. Note that these columns appear in the grid by default, but can be hidden using the Column Selector.
  • Support for rack security sensors has been improved.
  • Rack security status visualization has been improved in the following places: the rack’s Layout view, multi-rack views, the data center location’s Layout (Floor Plan Mode), and the Rack Elevation widget.
  • You can now unlock an applicable rack door by using the “Unlock Front Door” or “Unlock Rear Door” command from the Actions menu of the rack’s dashboard. You can also access the same commands via right-click in the Hierarchy.

Other notable improvements

  • You can now delete computed and direct sensors from an asset’s Sensors page (Information → Sensors).
  • The bulk import feature has been improved to allow importing more assets.
  • Starting with this version, motherboard serial numbers can be retrieved via SSH (will appear as Board Serial Number in the dashboard).
  • Password requirement hints are displayed during new user creation.

API changes

All API changes are reflected in the corresponding Open API (aka Swagger) interfaces, which can be accessed from the Help menu.

New endpoints and improvements

The following endpoints have been added to the Hyperview API:

  • /api/v1/asset/containedAssets/general returns a list of assets contained by a given parent.
  • /api/v1/asset/containedAssets/elevation/{parentId} returns a list of assets or placeholder assets contained by a specific parent.
  • /api/v1/asset/control/rackDoorElectronicLock lets you control the electronic lock of a rack door.
  • /api/v1/asset/controlCredential lets you create or update an asset’s control credentials.
  • /api/v1/asset/controlCredential/{assetId} retrieves control credentials associated with an asset.
  • /api/v1/setting/dataCollector/retire retires a data collector and transfers its responsibilities to an active data collector.
  • /api/v1/asset/sensors/{id} lets you delete a sensor.
  • /api/v1/asset/watchedAssets returns a list of user-watched assets for email notifications.

The following endpoints have been added to the Data Collector API:

  • /api/v1/dataCollector/{dataCollectorId}/controlRequests returns a list of control requests for the data collector.

In addition, various object definitions have been improved for the Hyperview and Data Collector APIs.

Deprecated endpoints

The following Hyperview API endpoints have been flagged for deprecation in a future release:

  • /api/v1/asset/containedAssets/{parentId}
  • /api/v1/setting/localeSettings
  • /api/v1/asset/search/quickSearch

Known issues

  • AS-6819 Sensor names for Panduit Gen 5 rack PDUs are getting swapped.
  • AS-6920 Tile values are not saved if the tile is placed on an unsaved auto-generated grid. As a workaround, please save the layout’s auto-generated grid before editing tiles.
  • AS-7118 Some SNMP v3 control credential combinations are not working for Panduit Gen 5 rack PDUs. For example, using MD5 or SHA1 as the authentication scheme with no privacy algorithm will work, but using MD5 or SHA1 with AES128 will not.
  • AS-7126 The External Login button disappears from the Log In page if you attempt to log in with an incorrect email or password.
  • AS-7132 Assets with large amounts of discovered data (such as very large network switches) are currently not being indexed. As a result, those assets will presently not appear in search results.
  • AS-7183 PDU breakers do not merge correctly from manually created device to discovered device (note: fixed in 1.2.1).
  • AS-7186 APC AP8961 rack PDUs are incorrectly showing a Rated Voltage value of -1.
  • AS-7196 Sensors do not always get generated while concurrent jobs are running (note: fixed in 1.2.1).

Notable bug fixes

  • AS-5525 Fixed an issue that caused the layout to “zoom away” while panning or zooming in Edit mode.
  • AS-6349 Hex strings were being shown instead of model names for Unit environmental assets; this has been fixed.
  • AS-6809 The doorStatus sensor location was being read incorrectly for hot aisles for Panduit Gen5 rack PDUs; this has been fixed.
  • AS-6867 Addressed an issue that prevented dragging and dropping assets from the Hierarchy onto a rack layout’s Rack Elevation view.
  • AS-6887 While in Edit mode, changing the font size on a location would change the size of the location; this has been fixed.
  • AS-7005 Searching for an IP address would not return any matching assets; this has been fixed.
  • AS-7078 Trap logs were showing unmasked swipe card numbers; this has been addressed.

Changes in version 1.2.1

Bug fixes

  • AS-7183 Addressed an issue that caused PDU breakers to merge incorrectly (from manually created device to discovered device).
  • AS-7196 A race condition would often prevent computed sensors from being generated. This has been fixed.
  • AS-7207 Administrators were unable to view an asset’s direct children from Information → Assets unless there was an access policy explicitly granting them access. Default behavior has now been restored, i.e. Administrators always have access.

Changes in version 1.2.2

Bug fixes

  • AS-7394 Power Users were unable to add new assets using Actions → Add New from a rack or a location. This has been fixed.

Changes in version 1.2.3

Bug fixes

  • AS-7455 (Note: this issue only affected Rack Security licensees.) The Data Collector was not refreshing its authentication token during control operations. As a result, a given Data Collector instance had to be manually restarted each time before it could be used to unlock rack doors from Hyperview. This has been fixed.