You can perform user management tasks from the user management portal in Hyperview. An Administrator account will be created during the onboarding process, which can be used to create and manage user accounts, accounts for API clients, and email domains for your organization.

Individual users can update their profile and password, associate their account with an external login for one-click access to Hyperview, set up two factor authentication, and download their personal data.


User roles

Access restrictions are applied to Hyperview features depending on the currently logged in user’s role. Available roles are:

Role Privileges
Administrator Has unrestricted, system-wide access in Hyperview that is not impacted by custom policies
Data Center Manager Can manage assets and add custom property values, but cannot run or make discoveries, manage users or make system-wide changes
Power User Has Data Center Manager-level privileges, but cannot delete records
Reporting Has read-only access to Hyperview for reporting purposes


All users, irrespective of user role, can manage their own profile.

Opening the user management portal

  1. Go to Account → Profile. The user management portal will open.
  2. Click on the intended feature from under My Account or User Administration.


User Administration features are only accessible by Administrators.


Returning to the main Hyperview interface

  1. Ensure you have saved your changes (if any).
  2. Click the Hyperview logo.

The browser tab will refresh, and the main UI will load.