- Hyperview
- Quickstart
- Asset Management
- Product Catalog Management
- Discoveries
- Supported protocols
- What kind of data is collected?
- Setting up Data Collectors
- Adding or deleting discoveries
- Configuring discoveries
- Running discoveries
- Reviewing discovery reports
- Maintaining Data Collectors
- Best practices
- Settings
- Search Features
- Extracting Data
- Licensed Features
- AssetTracker
- Document Management
- Firmware Management
- Rack Security
- User Accounts
- Release Notes
- Hyperview 3.5 (May 3 2022)
- Hyperview 3.4 (April 6 2022)
- Product catalog management
- New licensed feature: Firmware Management
- Linux Data Collector enhancements
- New bulk actions: Update Access Policy, Update Model
- New Delta-T and average temperature sensors for racks
- Miscellaneous improvements
- API changes
- Deprecations
- New AvailableFirmwareVersions endpoint (licensed feature)
- New Bulk endpoints
- New FirmwareDownload endpoints (licensed feature)
- New FirmwareVersions endpoints (licensed feature)
- New Manufacturers endpoints
- New PduBreakers endpoint
- New ProductProperties endpoints
- New ProductPropertyKeys endpoint
- New Products endpoints
- New UserProductImages endpoints
- Notable bug fixes
- Known issues
- Hyperview 3.3 (January 17 2022)
- Hyperview 3.2 (November 18 2021)
- Hyperview 3.1 (September 17 2021)
- New bulk actions
- Heat map and environmental sensor visualizations
- New computed sensors
- New Network Components page for assets
- New asset type and asset property
- Sensor graph improvements
- Advanced Search improvements
- Miscellaneous improvements
- API changes
- Notable bug fixes
- Known issues
- Changes in version 3.1.1
- Changes in version 3.1.2
- Changes in version 3.1.3
- Changes in version 3.1.4
- Hyperview 3.0 (August 24 2021)
- Hyperview 2.6 (July 26 2021)
- Hyperview 2.5 (July 14 2021)
- Hyperview 2.4 (June 18 2021)
- Hyperview 2.3 (May 21 2021)
- Hyperview 2.2 (April 28 2021)
- Hyperview 2.1 (March 16 2021)
- Hyperview 2.0 (February 25 2021)
- Hyperview 1.6 (February 01 2021)
- Hyperview 1.5 (December 22 2020)
- Hyperview 1.4 (November 27 2020)
- Hyperview 1.3 (October 21 2020)
- Hyperview 1.2 (August 31 2020)
- Watched assets
- PDU breaker decorations
- New Assets By Location view
- New Assets by Type view and related changes
- Control credentials for rack PDUs
- Reachability monitoring
- Layout enhancements
- Discovery enhancements
- Rack Security enhancements (licensed feature)
- Other notable improvements
- API changes
- Known issues
- Notable bug fixes
- Changes in version 1.2.1
- Changes in version 1.2.2
- Changes in version 1.2.3
- Hyperview 1.1 (July 17 2020)
- Hyperview 1.0 (May 28 2020)
- RAMP3
- Release Notes
- RAMP Version 3.16
- RAMP Version 3.15
- RAMP Version 3.14
- RAMP Version 3.13
- RAMP Version 3.12
- RAMP Version 3.11
- RAMP Version 3.10
- RAMP Version 3.9
- RAMP Version 3.8
- RAMP Version 3.7
- RAMP Version 3.6
- RAMP Version 3.5
- RAMP Version 3.4
- Installation Guide
- Upgrade Guide
- User Guide
- Introduction
- Typical RAMP DCIM Deployment Scenarios
- Launching RAMP DCIM
- Application Menu
- Status
- Search
- Logs & Reports
- Action Menu
- Asset Information
- Software
- Operating Systems
- Retired Assets
- Adding Devices
- Add New
- Bulk Load
- Discoveries
- Tasks & Workflows
- Tasks
- Workflows
- Workflow Templates
- Planned Moves
- Notifications
- All Notifications
- Notification Methods
- Users
- Users
- Active Directory Groups
- Models
- Manage Documents
- Contracts
- End of Life
- BACnet Definitions
- Modbus Definitions
- Modbus Slave Mappings
- License Keys
- Locale and Units Settings
- Global Settings
- Asset Vue Settings
- RAMP Services Status
- Help
- Background jobs
- Tools
- Logout
- Visual Navigation Control
- Tree Navigation Control
- Performing a Tree Search
- Dragging and Dropping Using the Tree Control
- Device Types
- Blade Enclosure
- Blade Server
- Camera
- Environmental Monitor
- Expansion Module
- Generator
- In Row Cooling
- Network
- Other Devices
- Patch Panel
- PDU/RPP
- Rack
- Rack PDU
- Rack / Tower UPS
- Server
- Transfer Switch
- Undefined
- UPS
- Utility
- Virtual Server
- Logical Groups
- Tab Navigation
- Asset Views
- Cloud Support
- Location View
- Using AssetTracker
- Contacting Technical Support
- Appendix 1: Setting Up Monitoring for VMware
- Appendix 2: Email Configuration
- FAQ
- 1. Data Collector Configuration Fails with Unable to Register Error
- 2. Manager Configuration fails with Domain Authentication Error
- 3. Manager Configuration fails with IIS 7 Error
- 4. Manager Configuration fails with SQL Authentication Error
- 5. Data Collector process freezes at startup
- 6. Login issue for users authenticating using Windows AD
- 7. Requirements for Discovering Linux, FreeBSD and Windows Instances (Physical, virtual and cloud)
- 8. Managing Your Asset Limit
- 9. Report Device Count to Hyperview
- 10. RAMP licensing
- 10.1. What are the different types of licenses and how do they behave?
- 10.2. What does RAMP report?
- 10.3. Which assets are billable and which assets are not?
- 10.4. What URL does RAMP communicate with to send billing reports?
- 10.5. How often does RAMP report back home?
- 10.6. What happens when the number of assets change midterm?
- 11. Data Collector is Unable to Register URL
- 12. RAMP Device Types
- 13. Best Practices for Discovery in RAMP
- 14. End of Life and Support Policy
- Videos
- Integrations
- Release Notes
10. RAMP licensing¶
10.1. What are the different types of licenses and how do they behave?¶
Type |
Expires? |
Has limit on number of devices? |
Must call home? |
Must call home after activation? |
|---|---|---|---|---|
Perpetual |
No |
Yes |
Yes |
No |
Subscription |
No |
Yes |
Yes |
Yes |
Trial |
Yes |
Yes |
Yes |
Yes |
10.2. What does RAMP report?¶
For purposes of billing and facilitating support, RAMP sends to Hyperview a summary of the total count for each type of asset as well as the RAMP software version. No other data is trasmitted back to Hyperview.
10.3. Which assets are billable and which assets are not?¶
10.3.1. Billable¶
Device
Power Meter
Generator
Utility Breaker
Blade Network
Busway
Transfer Switch
PDU/RPP
In Row Cooling
Blade Enclosure
Camera
UPS
Server
Virtual Server
Fire Control Panel
Blade Server
Rack PDU
Rack/Tower UPS
Environmental Monitor
Network Storage
Network
CRAC
Chiller
Blade Storage
Cloud Server
CRAH
10.3.2. Non Billable¶
Physical Group
Unknown
Rack
Logical Group
Unknown Group
Utility
Expansion Module
Patch Panel
10.4. What URL does RAMP communicate with to send billing reports?¶
Prior to RAMP Release 3.10: The URL that RAMP communicate with to send billing reports is: https://www.hyperviewhq.com
Starting with RAMP Release 3.11: The URL that RAMP communicate with to send billing reports is: https://license.hyperviewhq.com
10.5. How often does RAMP report back home?¶
Prior to RAMP 3.11, RAMP calls home hourly. From RAMP 3.11 onwards, RAMP calls home once a day.
10.6. What happens when the number of assets change midterm?¶
Hyperview’s licensing server calculates the average number of assets reported for the month.