- Hyperview
- Quickstart
- Asset Management
- Discoveries
- User Management
- Settings
- Search Features
- Licensed Features
- Document Management
- Rack Security
- Release Notes
- Hyperview 2.6 (July 26 2021)
- Hyperview 2.5 (July 14 2021)
- Hyperview 2.4 (June 18 2021)
- Hyperview 2.3 (May 21 2021)
- Hyperview 2.2 (April 28 2021)
- Hyperview 2.1 (March 16 2021)
- Hyperview 2.0 (February 25 2021)
- Hyperview 1.6 (February 01 2021)
- Hyperview 1.5 (December 22 2020)
- Hyperview 1.4 (November 27 2020)
- Hyperview 1.3 (October 21 2020)
- Hyperview 1.2 (August 31 2020)
- Watched assets
- PDU breaker decorations
- New Assets By Location view
- New Assets by Type view and related changes
- Control credentials for rack PDUs
- Reachability monitoring
- Layout enhancements
- Discovery enhancements
- Rack Security enhancements (licensed feature)
- Other notable improvements
- API changes
- Known issues
- Notable bug fixes
- Changes in version 1.2.1
- Changes in version 1.2.2
- Changes in version 1.2.3
- Hyperview 1.1 (July 17 2020)
- Hyperview 1.0 (May 28 2020)
- RAMP3
- Release Notes
- RAMP Version 3.16
- RAMP Version 3.15
- RAMP Version 3.14
- RAMP Version 3.13
- RAMP Version 3.12
- RAMP Version 3.11
- RAMP Version 3.10
- RAMP Version 3.9
- RAMP Version 3.8
- RAMP Version 3.7
- RAMP Version 3.6
- RAMP Version 3.5
- RAMP Version 3.4
- Installation Guide
- Upgrade Guide
- User Guide
- Introduction
- Typical RAMP DCIM Deployment Scenarios
- Launching RAMP DCIM
- Application Menu
- Status
- Search
- Logs & Reports
- Action Menu
- Asset Information
- Software
- Operating Systems
- Retired Assets
- Adding Devices
- Add New
- Bulk Load
- Discoveries
- Tasks & Workflows
- Tasks
- Workflows
- Workflow Templates
- Planned Moves
- Notifications
- All Notifications
- Notification Methods
- Users
- Users
- Active Directory Groups
- Models
- Manage Documents
- Contracts
- End of Life
- BACnet Definitions
- Modbus Definitions
- Modbus Slave Mappings
- License Keys
- Locale and Units Settings
- Global Settings
- Asset Vue Settings
- RAMP Services Status
- Help
- Background jobs
- Tools
- Logout
- Visual Navigation Control
- Tree Navigation Control
- Performing a Tree Search
- Dragging and Dropping Using the Tree Control
- Device Types
- Blade Enclosure
- Blade Server
- Camera
- Environmental Monitor
- Expansion Module
- Generator
- In Row Cooling
- Network
- Other Devices
- Patch Panel
- PDU/RPP
- Rack
- Rack PDU
- Rack / Tower UPS
- Server
- Transfer Switch
- Undefined
- UPS
- Utility
- Virtual Server
- Logical Groups
- Tab Navigation
- Asset Views
- Cloud Support
- Location View
- Using AssetTracker
- Contacting Technical Support
- Appendix 1: Setting Up Monitoring for VMware
- Appendix 2: Email Configuration
- FAQ
- 1. Data Collector Configuration Fails with Unable to Register Error
- 2. Manager Configuration fails with Domain Authentication Error
- 3. Manager Configuration fails with IIS 7 Error
- 4. Manager Configuration fails with SQL Authentication Error
- 5. Data Collector process freezes at startup
- 6. Login issue for users authenticating using Windows AD
- 7. Requirements for Discovering Linux, FreeBSD and Windows Instances (Physical, virtual and cloud)
- 8. Managing Your Asset Limit
- 9. Report Device Count to Hyperview
- 10. RAMP licensing
- 10.1. What are the different types of licenses and how do they behave?
- 10.2. What does RAMP report?
- 10.3. Which assets are billable and which assets are not?
- 10.4. What URL does RAMP communicate with to send billing reports?
- 10.5. How often does RAMP report back home?
- 10.6. What happens when the number of assets change midterm?
- 11. Data Collector is Unable to Register URL
- 12. RAMP Device Types
- 13. Best Practices for Discovery in RAMP
- 14. End of Life and Support Policy
- Videos
- Integrations
- Release Notes
10. RAMP licensing¶
10.1. What are the different types of licenses and how do they behave?¶
| Type | Expires? | Has limit on number of devices? | Must call home? | Must call home after activation? |
|---|---|---|---|---|
| Perpetual | No | Yes | Yes | No |
| Subscription | No | Yes | Yes | Yes |
| Trial | Yes | Yes | Yes | Yes |
10.2. What does RAMP report?¶
For purposes of billing and facilitating support, RAMP sends to Hyperview a summary of the total count for each type of asset as well as the RAMP software version. No other data is trasmitted back to Hyperview.
10.3. Which assets are billable and which assets are not?¶
10.3.1. Billable¶
- Device
- Power Meter
- Generator
- Utility Breaker
- Blade Network
- Busway
- Transfer Switch
- PDU/RPP
- In Row Cooling
- Blade Enclosure
- Camera
- UPS
- Server
- Virtual Server
- Fire Control Panel
- Blade Server
- Rack PDU
- Rack/Tower UPS
- Environmental Monitor
- Network Storage
- Network
- CRAC
- Chiller
- Blade Storage
- Cloud Server
- CRAH
10.3.2. Non Billable¶
- Physical Group
- Unknown
- Rack
- Logical Group
- Unknown Group
- Utility
- Expansion Module
- Patch Panel
10.4. What URL does RAMP communicate with to send billing reports?¶
Prior to RAMP Release 3.10: The URL that RAMP communicate with to send billing reports is: https://www.hyperviewhq.com
Starting with RAMP Release 3.11: The URL that RAMP communicate with to send billing reports is: https://license.hyperviewhq.com
10.5. How often does RAMP report back home?¶
Prior to RAMP 3.11, RAMP calls home hourly. From RAMP 3.11 onwards, RAMP calls home once a day.
10.6. What happens when the number of assets change midterm?¶
Hyperview’s licensing server calculates the average number of assets reported for the month.