- Hyperview
- Quickstart
- Asset Management
- Discoveries
- User Management
- Settings
- Search Features
- Licensed Features
- Release Notes
- Hyperview 2.2 (DRAFT PREVIEW)
- Hyperview 2.1 (March 16 2021)
- Hyperview 2.0 (February 25 2021)
- Hyperview 1.6 (February 01 2021)
- Hyperview 1.5 (December 22 2020)
- Hyperview 1.4 (November 27 2020)
- Hyperview 1.3 (October 21 2020)
- Hyperview 1.2 (August 31 2020)
- Watched assets
- PDU breaker decorations
- New Assets By Location view
- New Assets by Type view and related changes
- Control credentials for rack PDUs
- Reachability monitoring
- Layout enhancements
- Discovery enhancements
- Rack Security enhancements (licensed feature)
- Other notable improvements
- API changes
- Known issues
- Notable bug fixes
- Changes in version 1.2.1
- Changes in version 1.2.2
- Changes in version 1.2.3
- Hyperview 1.1 (July 17 2020)
- Hyperview 1.0 (May 28 2020)
- RAMP3
- Release Notes
- RAMP Version 3.16
- RAMP Version 3.15
- RAMP Version 3.14
- RAMP Version 3.13
- RAMP Version 3.12
- RAMP Version 3.11
- RAMP Version 3.10
- RAMP Version 3.9
- RAMP Version 3.8
- RAMP Version 3.7
- RAMP Version 3.6
- RAMP Version 3.5
- RAMP Version 3.4
- Installation Guide
- Upgrade Guide
- User Guide
- Introduction
- Typical RAMP DCIM Deployment Scenarios
- Launching RAMP DCIM
- Application Menu
- Status
- Search
- Logs & Reports
- Action Menu
- Asset Information
- Software
- Operating Systems
- Retired Assets
- Adding Devices
- Add New
- Bulk Load
- Discoveries
- Tasks & Workflows
- Tasks
- Workflows
- Workflow Templates
- Planned Moves
- Notifications
- All Notifications
- Notification Methods
- Users
- Users
- Active Directory Groups
- Models
- Manage Documents
- Contracts
- End of Life
- BACnet Definitions
- Modbus Definitions
- Modbus Slave Mappings
- License Keys
- Locale and Units Settings
- Global Settings
- Asset Vue Settings
- RAMP Services Status
- Help
- Background jobs
- Tools
- Logout
- Visual Navigation Control
- Tree Navigation Control
- Performing a Tree Search
- Dragging and Dropping Using the Tree Control
- Device Types
- Blade Enclosure
- Blade Server
- Camera
- Environmental Monitor
- Expansion Module
- Generator
- In Row Cooling
- Network
- Other Devices
- Patch Panel
- PDU/RPP
- Rack
- Rack PDU
- Rack / Tower UPS
- Server
- Transfer Switch
- Undefined
- UPS
- Utility
- Virtual Server
- Logical Groups
- Tab Navigation
- Asset Views
- Cloud Support
- Location View
- Using AssetTracker
- Contacting Technical Support
- Appendix 1: Setting Up Monitoring for VMware
- Appendix 2: Email Configuration
- FAQ
- 1. Data Collector Configuration Fails with Unable to Register Error
- 2. Manager Configuration fails with Domain Authentication Error
- 3. Manager Configuration fails with IIS 7 Error
- 4. Manager Configuration fails with SQL Authentication Error
- 5. Data Collector process freezes at startup
- 6. Login issue for users authenticating using Windows AD
- 7. Requirements for Discovering Linux, FreeBSD and Windows Instances (Physical, virtual and cloud)
- 8. Managing Your Asset Limit
- 9. Report Device Count to Hyperview
- 10. RAMP licensing
- 10.1. What are the different types of licenses and how do they behave?
- 10.2. What does RAMP report?
- 10.3. Which assets are billable and which assets are not?
- 10.4. What URL does RAMP communicate with to send billing reports?
- 10.5. How often does RAMP report back home?
- 10.6. What happens when the number of assets change midterm?
- 11. Data Collector is Unable to Register URL
- 12. RAMP Device Types
- 13. Best Practices for Discovery in RAMP
- 14. End of Life and Support Policy
- Videos
- Integrations
- Release Notes
8. Managing Your Asset Limit¶
Your RAMP software license has a limit to the number of assets you can actively monitor. If you are approaching your asset limit, a warning banner is displayed at the bottom of your browser and you can continue to use RAMP.
When the number of assets reaches 95% of the licensed asset limit, a warning message will appear at the bottom of the GUI. When the number of assets exceeds the current licensed asset limit by 20% or more, RAMP will automatically lock the GUI and prevent users from logging into the interface. To unlock the software, please contact Hyperview support immediately at support@hyperviewhq.com to upgrade your plan.
8.1. What is an asset?¶
An asset is any physical device, virtual machine (VM) or cloud instance that is being tracked within the platform. Physical devices include UPS, CRAC units, servers, storage units, and network devices.
8.2. Are reserved assets, patch panels or switch ports considered assets?¶
No. Reserved assets, patch panels, switch ports, racks and ‘unrecognized’ data center components are not considered assets–therefore, they do not count towards your asset limit.
8.3. What should I do if I am approaching my asset limit?¶
To avoid disruptions to your service, we highly recommend contacting Hyperview support to upgrade your plan.
8.4. I have exceeded my asset limit, what should I do?¶
Please contact Hyperview support immediately at support@hyperviewhq.com to upgrade your plan.