Application Menu

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The RAMP DCIM header bar consists of several sections:

Status

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The status icons will display the current status of monitored devices. There are five status icons displayed:

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Critical – displays a count of critical alarms

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Warning – displays a count of warning alarms

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Unreachable – displays a count of devices which are unreachable

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Maintenance – displays a count of all devices which are in maintenance mode

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Administration – displays a count of devices in an administrative state (require configuration information)

The first number in each status category is the total number of alerts (or devices). The second number in parenthesis is the number of unacknowledged alarms.

Click on any of the icons to display the Status view. Note that the Status view will display an additional status type:

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Normal – device does not have any critical, warning, unreachable or administrative alarms

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Click the checkboxes for all alarm levels you want to display. To display both Critical and Warning alarms, for example, click both the Critical and Warning checkboxes.

You can acknowledge an alarm by clicking the acknowledge icon image15 to the right of the message. You will be prompted for a comment to accompany the acknowledgement.

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Enter the comment and then click Save to save the comment and acknowledge the alarm. The alarm will show an acknowledged icon next to the status icon. The alarm will be moved to the Acknowledged section.

If the alarm has already been acknowledged, you can unacknowledge the alarm by clicking the acknowledge icon again. You will be prompted for a comment to accompany the unacknowledgement.

To view details about the alarm, click the details icon to the right of the message. Alarm details will be displayed.

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Click Acknowledge to acknowledge the alarm. If the alarm has already been acknowledged, click Unacknowledge to unacknowledge the alarm.

Click Add Comment to add a comment to the alarm.

Click Close to close the details screen.

Logs & Reports

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The logs & reports menu provides a list of report and log options.

The following options are available:

  • Application Log – Displays the application log
  • Event Log – Display the event log
  • Discovery Log – Displays the discovery log
  • Reports – Displays the available reports and allows you to schedule reports

Application Log

This menu option will display the application log.

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To refresh the application log, click the refresh icon.

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To clear the application log, click the clear log icon.

The number of log entries will be shown in the bottom right hand corner of the view.

Use the paging control to move between multiple pages.

Event Log

This menu option will display the event log.

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By default, all active critical and warning events for all locations will be displayed. To select a different timespan, select from one of the following radio buttons:

  • Last Day
  • Last Week
  • Last Month
  • Custom If you select Custom, enter the start and end dates.

To change the severity of the events displayed, choose one or more of the following check boxes:

  • Critical
  • Warning
  • Administration
  • Unreachable
  • Information

To display active events, select the Show Active radio button. To show all events, including cleared events, select the Show All radio button.

To only show events for a particular location, select the location from the location tree control.

To create a report of the event log, select either PDF Report or RTF Report from the report menu. The report can be scheduled by selecting the Scheduled Reports menu option

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Click the refresh icon to refresh the event log.

The number of log entries will be shown in the bottom right hand corner of the view.

Use the paging control to move between multiple pages.

Please note that when a custom date range is used, all active alarms will be shown in the results regardless of when they occurred.

Note

Active alarms are filtered the same way that inactive alarms are filtered - If the start date field is set to before the alarm was triggered (e.g the start day is set to July 18th 2018 but the alarm was triggered on July 17th 2018) then we should not show the active alarm.

However, if BOTH start date and end date are set then active WILL still appear because active alarms do not have an end date and the filtering depends on both fields.

Discovery Log

This menu option will display the discovery log.

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Click the refresh icon to refresh the discovery log.

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To clear the discovery log, click the clear log icon.

Click the report icon to the right of the discovery to view more detailed discovery information.

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Expand New to see newly discovered devices. Expand Changed to see devices which have changed since the last discovery. Expand Unchanged to see devices which have not changed since the last discovery.

Reports

The Reports option will display a list of reports. Click on the report name to create the report. Select the Scheduled Reports menu option to manage scheduled reports.

Scheduled Reports

All Blade Enclosures

All Blade Network Devices

All Blade Servers

All Blade Storage Devices

All Busways

All Cameras

All Chillers

All CRACS

All CRAHs

All Environmental Monitor Devices

All Expansion Modules

All Generators

All In Row Cooling Devices

All Network Devices

All Network Storage

All Patch Panels

All PDUs/RPPs

All Power Meters

All Racks

All Rack PDUs

All Rack/Tower UPSs

All Servers

All Transfer Switches

All Undefined Devices

All UPSs

All Utilities

All Utility Breakers

All Virtual Servers

All Other Devices

End of Life

Inventory

Leases

Operating System

Purchases

Service Contracts

Software

Tasks

Warranties

Workflows

Scheduled Reports

The Scheduled Reports menu option allows you to manage scheduled reports. A list of all of the scheduled reports will be listed.

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Delete scheduled report

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Edit the scheduled report

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Refresh the list of scheduled reports

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Add a scheduled report. The following form will be displayed:

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Select the report type:

  • Existing Report

  • Asset Report

  • Saved Search

    If it is an existing report, select the report name. If it is an asset report, select the asset. If it is a saved search, select the name of the saved search.

    Select the schedule:

  • Daily – Time

  • Weekly – Day/Time

  • Monthly – Day/Time

Select recipients by clicking Add Recipient.

Click Add to add the scheduled report or Cancel to cancel the process.

Action Menu

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The action menu provides a drop-down menu of actions which can be taken at the application level.

The following actions can be taken:

  • Asset Information
    • Software & OS - display information about installed software and operating systems
    • Retired Assets - display the list of retired assets
  • Adding Devices
    • Add New - manually add new devices, locations, and logical groups
    • Bulk Load - add multiple devices from a spreadsheet
    • Discoveries - set up discoveries to find new devices
  • Tasks & Workflows
    • Tasks - manage tasks
    • Workflows - manage workflows (grouped set of tasks)
    • Workflow Templates - manage workflow templates (saved format for workflow)
    • Planned Moves
  • RAMP DCIM Settings
    • Notifications - add/edit notifications
    • Users - manage users
    • Email - manage email settings
    • Models - manage the model database
    • Manage Documents - manage documents
    • Contracts - manage warranties, leases, and service contracts
    • End of Life - manage end of life dates for assets
    • BACnet Definitions - manage BACnet definitions
    • Modbus Definitions - manage Modbus definitions
    • Modbus Slave Mappings - display Modbus slave mappings
    • License Keys - manage RAMP DCIM license keys
    • Locale and Units - change units and language
    • Global Settings
    • RAMP Services Status - check the status of RAMP DCIM processes

Asset Information

Software

The Software menu option allows administrators to track software in use, maintain software license counts and to approve or disapprove use of software. When the Software menu option is selected and there are software warnings (either the number of installations exceeds the number of licenses or the software has been marked as Not Approved), the software warning list will be displayed.

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If there are no warnings, the full list of software will be displayed.

The following columns will be displayed.

  • Software – name of software
  • Number of Installations – number of instances of the software which RAMP DCIM found
  • Number of Licenses – number of licenses for the software (manually entered)
  • Approved – indicates whether or not the software is approved for use (manually entered)

Click Show Warnings to display software with warnings or Show All to display all software.

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Click the refresh icon to refresh the software view.

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Click the report icon to create a software report in either PDF, Word, or CSV format.

All software which has been marked as “not approved” or has a number of installations exceeding the number of licenses will be displayed with a warning icon.

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To display the servers and virtual servers on which the software is installed, double-click the name of the software.

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A list of the applicable servers and virtual will be displayed.

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Operating Systems

The Operating Systems menu option allows administrators to track the operating systems in use, maintain license counts and to approve or disapprove use of operating systems. When the Operating Systems menu option is selected and there are warnings (either the number of installations exceeds the number of licenses or the operating system has been marked as Not Approved), the operating system warning list will be displayed. If there are no warnings, the full list of operating systems will be displayed.

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The following columns will be displayed.

  • Operating System – name of operating system
  • Number of Installations – number of instances of the operating system found
  • Number of Licenses – number of licenses for the operating system
  • Approved – indicates whether or not the operating system is approved for use

Click Show Warnings to display operating systems with warnings or Show All to display all operating systems.

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Click the refresh icon to refresh the operating system view.

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Click the report icon to create an operating system report in either PDF, Word, or CSV format.

All operating systems which have been marked as “not approved” or has a number of installations exceeding the number of licenses will be displayed with a warning icon.

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To display the servers on which the operating system is installed, click the name of the operating system

Retired Assets

The Retired Assets menu option will allow you to view retired assets. RAMP DCIM allows you to delete an asset, which will remove all information about the asset, or to retire an asset, which moves the asset to the retired assets list and retains the configuration information for the asset.

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The following information will be displayed for each retired asset:

  • Name – name of the asset
  • Device Type – Asset Type (Server/UPS/EMS/Etc)
  • Manufacturer – Manufacturer of the asset (i.e. ‘HP’ or ‘Cisco’)
  • Model – Asset Model (i.e. ‘Proliant’ or ‘PowerEdge’)
  • Asset Tag – Equipment identifier (i.e. ‘Serial Number’ or ‘Barcode’)
  • Serial Number(s) – serial number(s) associated with the asset
  • Last Location – last recorded location for the asset
  • Date Retired – date the asset was retired

Click on a retired asset to display detailed information for the asset. To move an asset from retirement to active service, first display the asset dashboard by clicking on the asset to be un-retired. From the actions menu for the asset, click the Un-Retire Asset… menu option.

Adding Devices

Add New

Add New Blade Enclosure

addNewBladeEnclosure

Complete the form by filling in the following fields:

  • Name * – blade enclosure name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location of blade enclosure
  • Serial # – serial number
  • Asset Tag – asset tag
  • Notes – free-form text field

* Required fields

Click Add New Model to add a new blade enclosure model. Click Reserve Device to reserve space for the blade enclosure. There are three ways to add the blade enclosure:

  • Add – add device and close the add form

  • Add and Continue with New Values – add device and then clear the form to add another

  • Add and Continue with Same Values – add device and then keep all values on the form to add another.

    Click Cancel to cancel the add process.

Add New Blade Network

addNewBladeNetwork

Complete by filling in the following fields:

  • Name * – blade network name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – asset tag
  • Notes – free-form text field

* Required fields

Click Add New Model to add a new blade network model. Click Reserve Device to reserve space for the blade network. There are three ways to add the blade network:

  • Add – add device and close the add form
  • Add and Continue with New Values – add device and then clear the form to add another
  • Add and Continue with Same Values – add device and then keep all values on the form to add another.
  • Click Cancel to cancel the add process.

Add New Blade Server

addNewBladeServer

Complete the form by filling in the following fields:

  • Name * – blade server name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – asset tag
  • Notes – free-form text field

* Required fields

Click Add New Model to add a new blade server model. Click Reserve Device to reserve space for the blade server. There are three ways to add the blade server:

  • Add – add device and close the add form
  • Add and Continue with New Values – add device and then clear the form to add another
  • Add and Continue with Same Values – add device and then keep all values on the form to add another.
  • Click Cancel to cancel the add process.

Add New Blade Storage

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Complete the form by filling in the following fields:

  • Name * – blade storage name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – asset tag
  • Notes – free-form text field

* Required fields

Click Add New Model to add a new blade storage model. Click Reserve Device to reserve space for the blade storage. There are three ways to add the blade storage:

  • Add – add device and close the add form
  • Add and Continue with New Values – add device and then clear the form to add another
  • Add and Continue with Same Values – add device and then keep all values on the form to add another.
  • Click Cancel to cancel the add process.

Add New Busway

addNewBusway

Complete the form by filling in the following fields:

  • Name * – busway name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Output Voltage – the voltage of the device in volts
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the busway or Cancel to cancel the add process.

Add New Camera

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Complete the form by filling in the following fields:

  • Name * – camera name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Power – power usage in watts
  • Weight – weight in pounds
  • IP Address * – IP address of camera
  • Notes – free-form text field

* Required fields

Click Add Device to add the camera or Cancel to cancel the add process.

Add New Chiller

addNewChiller

Complete the form by filling in the following fields:

  • Name * – chiller name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the chiller or Cancel to cancel the add process.

Add New CRAC

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Complete the form by filling in the following fields:

  • Name * – CRAC name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Maximum Power * – capacity in kW
  • Height * – height in inches
  • Depth * – depth in inches
  • Width * – width in inches
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click OK to add the CRAC or Cancel to cancel the add process.

Add New Environmental Monitor

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Complete the form by filling in the following fields:

  • Name * – environmental monitor name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Rack Units * – number of rack units used
  • Power (W) * – typical power draw in watts
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click OK to add the environmental monitor or Cancel to cancel the add process.

Add New Fire Control Panel

addNewFireControlPanel

Complete the form by filling in the following fields:

  • Name * – fire control panel name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the fire control panel or Cancel to cancel the add process.

Add New Generator

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Complete the form by filling in the following fields:

  • Name * – generator name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Height * – height in inches *
  • Depth * – depth in inches *
  • Width * – width in inches *
  • Weight – weight in pounds
  • Serial # – serial number
  • Asset Tag – asset tag
  • Maximum Power * – maximum power in kW
  • Output Voltage – output voltage in volts
  • Notes – free-form text field

* Required fields

Click OK to add the generator or Cancel to cancel the add process.

Add New In-Row Cooling

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Complete the form by filling in the following fields:

  • Name * – In-Row Cooling name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Maximum Power * – cooling capacity in kW
  • Height * – height in inches *
  • Depth * – depth in inches *
  • Width * – width in inches *
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click OK to add the In-Row Cooling device or Cancel to cancel the add process.

Add New Location

This option will add a new location. A location is a collection of devices that are in the same physical location. Unlike a logical group, a device can only be in one physical location. A location, however, may be a sub-group of another location. The location Zone, for example, may be a part of Data Center which is in turn part of Building, and so on.

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Complete the form by filling in the following fields:

  • Name * – name of location

  • Location * – parent location

  • Description – description of location

  • Contact

    Name – location contact name

    Email – location contact email

    Phone 1 – location contact primary phone

    Phone 2 – location contact secondary phone

  • Cost/kWh ** – power cost per kWh

  • Design Value (kW) ** – design value for power infrastructure

(in other words, the power capacity you don’t wish to exceed)

  • Rack Design (kW) ** – default rack design power to use for new racks

* Required fields

** Leave this field blank to inherit value from the location’s parent

Click OK to add the location or Cancel to cancel the add process.

Add New Logical Group

This option will add a new logical group. A logical group is a collection of servers that are logically bound to each other, whether they serve the same function (email servers), are the same type of hardware (HP servers), serve the same group (marketing department) or perhaps are all owned by the same customer (XYZ Supplies). A server may be in more than one logical group. For example, a server may be in the Email Servers group as well as the HP Servers group.

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Complete the form by filling in the following fields:

  • Name * – name of logical group
  • Parent * – parent (for nesting logical groups)
  • Notes – notes for logical group
  • Contact Name – group contact name
  • Contact Email – group contact email
  • Contact Phone – group contact phone
  • Technical Support Name – technical support name
  • Technical Support Email – technical support email
  • Technical Support Phone – technical support phone
  • Business Name – business contact name
  • Business Email – business contact email
  • Business Phone – business contact phone

* Required fields

Click OK to add the logical group or Cancel to cancel the add process.

Add New Network

To add a network device, select the Add New > Add New Network menu option.

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Complete form by filling in the following fields:

  • Name * – network device name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Rack Units * – number of rack units
  • Power (W) * – power draw in watts
  • Weight – weight in pounds
  • Copper * – number of copper ports
  • Fiber * – number of fiber ports
  • Notes – free-form text field

* Required fields

Click Reserve Device to reserve space for the device, Add Device to add the device or Cancel to cancel the add process.

Add New Network Storage

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Complete the form by filling in the following fields:

  • Name * – network storage name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Rack Units * – number of rack units used
  • Power (W) * – typical power draw in watts
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click Reserve Device to reserve space for the network storage, Add Device to add the network storage or Cancel to cancel the add process.

Add New Patch Panel

addNewPatchPanel

Complete the form by filling in the following fields:

  • Name * – patch panel name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the patch panel or Cancel to cancel the add process.

Add New PDU/RPP

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Complete form by filling in following fields:

  • Name * – PDU/RPP name

  • Manufacturer * – manufacturer

  • Model * – model

  • Location * – location

  • Height * – height in inches

  • Depth * – depth in inches

  • Width * – width in inches

  • Weight – weight in pounds

  • Power Factor * – power factor

  • Maximum Power * – capacity in kW

  • Number of Panels * – number of panels

  • Breakers per Panel * – Breakers per panel

  • Main Panel Breaker Size (A) * – Size of main panel breaker

  • Default Breaker Size (A) * – Default panel breaker size

  • Output Voltage * – Output voltage (V)

  • Notes – free-form text field

    * Required fields

Click OK to add the PDU/RPP or Cancel to cancel.

Add New Rack

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Complete the form by filling in the following fields:

  • Name * – rack name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location of rack
  • Rack Units * – size of rack in rack units
  • Height * – height in inches
  • Depth * – depth in inches
  • Width * – width in inches
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click OK to add the rack or Cancel to cancel the add process.

** **

Add New Rack PDU

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Complete the form by filling in the following fields:

  • Name * – rack PDU/RPP name

  • Manufacturer * – manufacturer

  • Model * – model

  • Location * – location

  • Rack Units * – number of rack units

  • Weight – weight in pounds

  • Outlets – number of outlets of each type

  • Current Total * – maximum current rack PDU/RPP can supply (A)

  • Current Usable (80%) * – usable current rack PDU/RPP can supply (typically 80%)

  • Phases – number of phases

  • Plug Type – type of input power plug

  • Cord Length – length of power cord

  • Output Voltage – output voltage

  • Notes – free-form text field

    * Required fields

Click OK to add the rack PDU/RPP or Cancel to cancel the add process.

Add New Rack / Tower UPS

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Complete the form by filling in the following fields:

  • Name * – rack / tower UPS name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Rack Units * – number of rack units used
  • Weight – weight in pounds
  • Power Factor – power factor
  • Maximum Power (kW) – maximum power
  • Notes – free-form text field

* Required fields

Click OK to add the rack / tower UPS or Cancel to cancel the add process.

** **

Add New Server

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Complete the form by filling in the following fields:

  • Name * – server name

  • Manufacturer * – manufacturer

  • Model * – model

  • Location * – location

  • Rack Units * – height in rack units

  • Power * – power draw in watts

  • Weight – weight in pounds

  • Notes – free-form text field

    * Required fields

Click Reserve Device to reserve space for the server, Add Device to add the server or Cancel to cancel the add process.

Add New Transfer Switch

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Complete form by filling in following fields:

  • Name * – transfer switch name

  • Manufacturer * – manufacturer

  • Model * – model

  • Location * – location

  • Rack Units * - # rack units (0 if floor mounted)

  • Height * – height in inches

  • Depth * – depth in inches

  • Width * – width in inches

  • Weight – weight in pounds

  • Output Voltage * – Output voltage (V)

  • Total Current * – total available current

  • Useable Current * - 80% of total current

  • Infeeds * – number of infeed power sources

  • Outlets * – number of outlets

  • Plug Type – type of plug

  • Cord Length – length of cord in feet

  • Serial # – serial number

  • Asset Tag – asset tag

  • Notes – free-form text field

    * Required fields

Click OK to add the transfer switch or Cancel to cancel.

Add New UPS

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Complete the form by filling in the following fields:

  • Name * – UPS name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Height * – height in inches
  • Depth * – depth in inches
  • Width * – width in inches
  • Weight – weight in pounds
  • Power Factor – UPS power factor
  • Maximum Power (kW) * – UPS maximum power in kW
  • Notes – free-form text field

* Required fields

Click OK to add the UPS or Cancel to cancel the add process.

Add New Utility

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Complete the form by filling in the following fields:

  • Name * – utility name
  • Location * – location
  • Cost/kWh – cost per kWh
  • Maximum Power (kW) * – maximum power in kW
  • Notes – free-form text field

* Required fields

Click OK to add the utility or Cancel to cancel the add process.

** **

Add New Utility Breaker

addNewUtilityBreaker

Complete the form by filling in the following fields:

  • Name * – utility breaker name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the utility breaker or Cancel to cancel the add process.

Add New Virtual Server

addNewVirtualServer

Complete the form by filling in the following fields:

  • Name * – virtual server name
  • Location * – location (Note that the location should be relevant to the virtual environment)
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the virtual server or Cancel to cancel the add process.

Add New BACnet/IP Device

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Complete the form by filling in the following fields:

  • Name * – BACnet device name
  • Device Type * – Type of device (PDU, UPS, etc.)
  • Manufacturer * – manufacturer
  • Model * – model
  • Driver * – device driver (device definition)
  • Location * – location of device
  • IP Address * – IP address of Modbus gateway
  • Port * – Modbus gateway port (default 47808)
  • Device Instance * – device instance (default 1)
  • Serial # – serial number
  • Asset Tag – asset tag
  • Notes – free-form text field

* Required fields

Click OK to add the device or Cancel to cancel the add process.

Add New Modbus TCP Device

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Complete the form by filling in the following fields:

  • Name * – Modbus device name
  • Device Type * – Type of device (PDU, UPS, etc.)
  • Manufacturer * – manufacturer
  • Model * – model
  • Driver * – device driver (device definition)
  • Location * – location of device
  • IP Address * – IP address of Modbus gateway
  • Port * – Modbus gateway port (default 502)
  • Slave Address * – Modbus slave address (default 1)
  • Notes – free-form text field

* Required fields

Click OK to add the device or Cancel to cancel the add process.

Add New Other Device

This will allow you to add a device which isn’t one of the pre-defined types.

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Complete the form by filling in the following fields:

  • Name * – device name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location
  • Rack Units * – number of rack units
  • Power (W) * – typical power draw
  • Weight – weight in pounds
  • Notes – free-form text field

* Required fields

Click Reserve Device to reserve space for the device, Add Device to add the device or Cancel to cancel the add process.

Add New Expansion Module

This will allow you to add a device which isn’t one of the pre-defined types.

addNewExpansionModule

Complete the form by filling in the following fields:

  • Name * – device name
  • Manufacturer * – manufacturer
  • Model * – model
  • Location * – location (Will be grayed out)
  • Serial # – serial number
  • Asset Tag – equipment identifier
  • Notes – free-form text field
  • Custom – custom properties drop-down menu

* Required fields

Click Add to add the expansion module or Cancel to cancel the add process.

Bulk Load

Bulk Load – Racks

The Bulk Load - Racks menu option allows administrators to quickly load rack data into RAMP DCIM from a spreadsheet.

The following form will be displayed:

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Select the location for the racks using the location picker. Click the Browse… button to select the CSV (comma-separated values) file containing the racks to be loaded. If the racks are stored in a format other than CSV, you must save the file as a CSV before proceeding. Click the Download Template File button to download an Excel spreadsheet with the expected format. The following fields are available:

Field Name Description Required
Name Name of the rack – this must be unique for the location in which rack is to be placed Yes
Manufacturer Rack manufacturer Yes
Model Rack model Yes
Rack Units Number of rack units in the rack (if not entered, rack units will be based on rack model)  
Part Number Rack part number  
Serial Number Rack serial number  
Asset Tag Rack asset tag  
Height Height of rack in inches (if not entered, height will be based on rack model)  
Width Width of rack in inches (if not entered, width will be based on rack model)  
Depth Depth of rack in inches (if not entered, depth will be based on rack model)  
Weight Weight of rack in pounds (if not entered, weight will be based on rack model)  
Row Data center row in which rack is located  
Column Data center column in which rack is located  
Facing Direction front of rack is facing in top down view of data center (down, left, right, up)  
X Offset Rack horizontal offset (in inches). A value of 5 means the rack is offset 5 inches to the right.  
Y Offset Rack vertical offset (in inches). A value of 5 means the rack is offset 5 inches down.  

After selecting the CSV file, click Verify Before Load to verify the data is correct. RAMP DCIM will examine the rack data to verify the proper fields have been entered, the names are unique, and so on. If there are any errors, the Status field will display the error. If there are no errors, the status field will show the rack as being “Ready to load.”

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Click Load Data to load the data. You will get a confirmation message when the racks have been loaded.

Bulk Load – Rack PDUs

The Bulk Load – Rack PDUs/RPPs menu option allows administrators to quickly load non-metered rack PDUs/RPPs into RAMP DCIM from a spreadsheet.

The following form will be displayed:

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Select the location for the rack PDUs/RPPs using the location picker. Click the Browse… button to select the CSV (comma-separated values) file containing the rack PDUs/RPPs to be loaded. If the rack PDUs/RPPs are stored in a format other than CSV, you must save the file as a CSV before proceeding. Click the Download Template File button to download an Excel spreadsheet with the expected format. The following fields are available:

Field Name Description Required
Name Name of the rack PDU/RPP – this must be unique for the location in which it is to be placed Yes
Manufacturer Rack PDU/RPP manufacturer Yes
Model Rack PDU/RPP model Yes
Rack Name of the rack in which the rack PDU/RPP is located Yes
Rack Location Rack unit in which the rack PDU/RPP is located. For zero U rack PDUs/RPPs (vertical strips), the rack location will be 0. Yes
Part Number Rack PDU/RPP part number  
Serial Number Rack PDU/RPP serial number  
Asset Tag Rack PDU/RPP asset tag  
Firmware Firmware version of the rack PDU  
Weight Weight of rack PDU/RPP in pounds (if not entered, weight will be based on rack model)  
Outlet Count Number of outlets (if not entered, the outlet count will be based on rack model)  
Current Rating Current rating of the rack PDU/RPP (if not entered, current rating will be based on model)  

After selecting the CSV file, click Verify Before Load to verify the data is correct. RAMP DCIM will examine the rack PDU/RPP data to verify the proper fields have been entered, the names are unique, and so on. If there are any errors, the Status field will display the error. If there are no errors, the status field will show the rack as being “Ready to load.”

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Notice that when RAMP DCIM attempted to verify the data it found errors (“Rack not found at location”). These errors should be resolved before loading the data.

When all issues identified during the verification process have been resolved, click Load Data to load the data. You will get a confirmation message when the rack PDUs/RPPs have been loaded.

Discoveries

The Discoveries menu option will display a list of all discoveries, as well as providing a means to configure discovery settings and allow you to create a new discovery. A discovery is a process which enables RAMP DCIM to find devices (servers, routers, rack PDUs, and so on) on the network as well as to update information for previously discovered devices. The discoveries are run by discovery data collectors. Multiple discovery data collectors can be installed on different computers and multiple discoveries can be defined for a single discovery data collector. See the following diagram for a view of the RAMP DCIM Manager – Discovery Data Collector – Discovery hierarchy.

The Discoveries menu option will display a list of all discoveries.

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The following information will be displayed:

  • Name – name of the discovery
  • Data Collector – the discovery data collector which will run the discovery
  • Location – default location for new assets which are discovered
  • Start Time – start date and time for the latest discovery
  • Status – status of the last discovery
  • Elapsed Time – amount of time it took to run the discovery
  • Discovered Devices – the number of devices discovered during the last discovery
  • Schedule – schedule for the discovery

To view or edit a discovery, double-click on the discovery in the list of discoveries or click the pencil icon. The detailed discovery screen will be displayed.

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The Basic Settings section displays the name of the discovery and the discovery data collector which runs the discovery. These values were defined during the creation of the discovery. The Default group parameter is used to automatically place discovered devices into a physical location. In the example above, all devices found during the STL discovery will automatically be placed into the St. Louis physical location.

The Last Run Information section provides information about the last time this discovery was run. In the example above, the last discovery was started on October 5, 2013 at 1:15:12 and took 14 minutes and 16 seconds to complete.

The Schedule section allows you to define a schedule for when the discovery will run. Schedule options include the following:

  • None – no recurring discovery is scheduled
  • Daily – discovery will run daily at user-selected time
  • Weekly – discovery will run weekly at user-selected day and time
  • Monthly – discovery will run monthly at user-selected day of the month and time (choose “Last” to run the discovery on the last day of each month)
  • Advanced – a Cron expression can be used to create a schedule; enter description (such as “Every other Tuesday at midnight”) and the Cron expression (see Using Cron Expressions for more detailed instructions on entering Cron expressions)

After entering the schedule parameters, click the Save button to save the new schedule.

Discovery Menu Options

There are several menu options available on the discovery setup page.

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Run Now – This option will immediately start the discovery (independent of the schedule)

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Settings – This option will display the discovery settings screen

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Delete – This option will delete the discovery

When a discovery is running, the Status field will update with the estimated status of the discovery process. During a discovery, the Run icon will change to a Stop icon. Click the Stop icon to abort the discovery.

IP Addresses

One or more IP ranges can be selected for a single discovery. Click the Add New button to add a new range.

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Click the Single Address radio button to add a single IP address to the discovery.

Enter the IP address in the range fields.

Click Save to save the IP address or Cancel to cancel.

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Click the Specific Range radio button to add a range of IP addresses to the discovery.

Enter the beginning and ending IP addresses in the range fields.

Click Save to save the range or Cancel to cancel.

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Click the Class C Network radio button to add a Class C network to the discovery. A class C network consists of 256 IP addresses of the format #.#.#.*. Choosing a class C network of 165.23.8.* is equivalent to specifying a specific range of 165.23.8.0 – 165.23.8.255.

Enter the first three octets of the class C network in the range fields.

Click Save to save the network or Cancel to cancel.

To edit an IP address range, click the edit icon image96. Change the range information and click Save to save the changes.

To delete an IP address range from the discovery, click the delete icon image97. Multiple ranges can be deleted at one time by checking multiple ranges and then clicking the Remove button.

Excluded IP Addresses

In some instances, there may be some IP addresses you want to be excluded in the discovery process. For example, suppose you want to discover all devices in a range of IP addresses but you want to exclude three of the addresses. You could set this up by creating multiple IP address ranges which exclude these addresses, but an easier way is to create the range of IP addresses and to then select IP addresses or ranges you want to be excluded from the discovery.

The excluded IP addresses and ranges will be displayed in the Excluded IP Addresses section.

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Click the Add New button to add a new range of excluded IP addresses.

Click the Single Address radio button to add a single IP address to be excluded.

Enter the IP address in the range fields.

Click Save to save the IP address or Cancel to cancel.

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Click the Specific Range radio button to add a range of IP addresses to the discovery.

Enter the beginning and ending IP addresses in the range fields.

Click Save to save the range or Cancel to cancel.

To edit an excluded IP address range, click the edit icon image100. Change the range information and click Save to save the changes.

To delete an IP address range from the exclusion list, click the delete icon image101.

Multiple ranges can be deleted at one time by checking multiple ranges and then clicking Remove.

Using Cron Expressions

Cron is a time-based job scheduler used in certain computer operating systems. Cron enables users to schedule jobs to run periodically at certain times or dates. Cron-Expressions are sets of characters made up of seven sub-expressions that describe individual details of the schedule. These sub-expressions are separated with spaces and represent:
 1. Seconds
 2. Minutes
 3. Hours
 4. Day of Month
 5. Month
 6. Day of Week
 7. Year

Example Expressions

Run discovery at 12pm (noon) every day: “0 0 12 * * ? *”
Run discovery at 10:15am on the last day of every month: “0 15 10 L * ? *”
Run discovery at 10:15am on the last Friday of every month: “0 15 10 ? * 6L *”
Run discovery at 10:15am on the third Friday of every month: “0 15 10 ? * 6#3 *”

Special Characters

Asterisk ( * )

The asterisk indicates that the Cron expression will match for all values of the field. Using an asterisk in the 5th field (month) would indicate every month.

Forward slash ( / )

Forward slashes are used to describe increments of ranges. For example 3-59/15 in the 1st field (minutes) would indicate the 3rd minute of the hour and every 15 minutes thereafter. The form “*/…” is equivalent to the form “0-59/…”.

Comma ( , )

Commas are used to separate items of a list. For example, using “MON,WED,FRI” in the 6th field (day of week) would mean Mondays, Wednesdays and Fridays.

Hyphen ( - )

Hyphens are used to define ranges. For example, 2000-2010 would indicate every year between 2000 and 2010 CE inclusive.

Question mark ( ? )

The ‘?’ character is used to omit the specification of a value for the day of month and day of week fields. Since it’s not valid to specify values for both fields, ‘?’ becomes necessary to omit one of either (‘*’ is considered a specific value).

L

‘L’ stands for “last”. When used in the day of week field, it allows you to specify constructs such as “the last Friday” of a given month. In the day of month field, it specifies the last day of the month.

W

The ‘W’ character is allowed for the day of month field. This character is used to specify the weekday nearest the given day. For example, entering “15W” in the day of month field means “the weekday closest to the 15th of the month”. If the 15th is a weekday (Monday – Friday) the discovery will run on the 15th. If the 15th is a Saturday, the discovery will run on Friday the 14th. If the 15th is a Sunday, the discovery will run on Monday the 16th. If you specify “1W”, the discovery will run on the first weekday in the selected month.

The ‘W’ character can only be specified when the day of month is a single day, not a range or list of days. The # symbol is allowed for the day of week field, and must be followed by a number between 1 and 5. This allows you to specify constructs such as “the second Friday” of a given month.

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Click the new discovery icon on the Discoveries screen to add a new discovery.

The following form will be displayed:

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Enter a name for the new discovery and select the discovery data collector which will run the discovery. In order to create a new discovery, a data collector must have already registered with RAMP DCIM Manager. Refer to the RAMP DCIM installation manual for information on how to install and register a data collector.

Click Create to create the discovery or Cancel to cancel.

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Display the discovery log

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Modify the global settings for all discoveries

The Global Settings screen will allow you to define global settings for all discoveries, including which device types will be discovered as well as the services and credentials which are used during the discovery process. A number of different services and protocols can be used during a discovery. Each service may have one or settings associated with it. These settings may include a port number, user names, passwords, and so on.

Note that global settings can be turned off for individual discoveries.

When the globals settings icon is clicked, the following will be displayed:

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Select the device types by checking the checkbox for all device types you want to discover. Uncheck the checkboxes for any device types you don’t want to manage. If you don’t want to manage virtual servers, for example, uncheck the Virtual Server checkbox. To manage all discovered devices, check the All checkbox.

Select a service from the list of services (protocols). The Settings pane will display the current settings for the selected service. In the screen shot above, the IPMI service has been selected and the IPMI service settings are displayed in the settings pane. To enable a discovery service, check the Enabled checkbox. To disable a service, uncheck the Enabled checkbox.

You can add ports by clicking the Add button. The following form will be displayed:

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Enter the new port you want to have the discovery process check.

Click Save to save the port or Cancel to cancel.

To remove a port, select the port to be removed and click Delete.

The following sections detail the settings which can be set for each available service.

IPMI

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You must provide a list of user names and passwords to use in communicating with devices using IPMI.

To edit an existing IPMI user, click the pencil icon.

To add a new user, click Add. Enter a description for the user, the user name, and password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click the Show Password checkbox to display passwords.

To delete a user, select a user and click Delete.

The following vendor default passwords will be provided (but can be removed):

Vendor Username Password
Dell root calvin
Fujitsu admin admin
Fujitsu root password
HP admin admin
IBM USERID PASSW0RD
Siemens admin admin
Siemens root password
Sun/Oracle admin admin
Sun/Oracle root changeme
Sun/Oracle sunservice changeme

iLO

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You must provide a list of user names and passwords to use in communicating with devices using iLO.

To edit an existing iLO user, click the pencil icon.

To add a new user, click Add. Enter the description of the user, the user name, and the password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click the Show Password checkbox to display passwords.

To delete a user, select a user and click Delete.

The following vendor default passwords will be provided (but can be removed):

Vendor Username Password
HP admin opensource
HP Administrator opensource
HP admin admin

SNMP

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You must provide a list of credentials for communicating with devices using SNMP.

To edit an existing SNMP credential, click the pencil icon.

To delete an SNMP credential, select a credential from the list and then click Delete.

Users with Administrator privileges can click the Show Password checkbox to display passwords

To add a new SNMP credential, click Add. The following form will be displayed:

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For SNMP v1 and SNMP v2, enter the new community string. Click Save to save the new community string or Cancel to cancel.

If you want to add a new SNMP v3 credential, click the Version 3 Credential checkbox. The following form will be displayed:

image112

Enter a description of the credential. The description can be used to distinguish between user names; for example, you might have multiple users with the same name but different passwords.

Select the Security Level from the drop-down list.

Select the Authentication Algorithm from the drop-down list.

Enter and confirm the Authentication Password.

Select the Privacy Algorithm from the drop-down list.

Enter and confirm the Privacy Password.

Users with Administrator privileges can click the Show Password checkbox to display passwords.

Click Save to save the new credential or Cancel to cancel.

SSH

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You must provide a list of user names and passwords to use in communicating with devices using SSH.

To edit an existing user, click the pencil icon.

To add a new user, click Add. Enter the description of the user, the user name, and the password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click Show Password to display passwords.

To delete a user, select a user and click Delete.

UCS

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You must provide a list of user names and passwords to use in communicating with devices using UCS.

To edit an existing user, click the pencil icon.

To add a new user, click Add. Enter the description of the user, the user name, and the password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click Show Password to display passwords.

To delete a user, select a user and click Delete.

VMware SDK

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You must provide a list of user names and passwords to use in communicating with the VMware SDK.

To add a new user, click Add. Enter the following information:

  • Description
  • Local User – check if the user is local
  • Domain – domain for the VMware server
  • User Name – name of the user
  • Password – password for user
  • Confirm Password

Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click Show Password to display passwords.

To delete a user, select a user and click Delete.

Setting up monitoring for your VMware infrastructure requires access to the CIM counters for the user account that has been set for the object. Please refer to Appendix 1 for more information on how to do this.

WBEM

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You must provide a list of user names and passwords to use in communicating with devices using WBEM.

To add a new user, click Add. Enter the description of the user, the user name, and the password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click Show Password to display passwords.

To delete a user, select a user from the list and then click Delete.

WMI

You must provide a list of user names and passwords to use in communicating with devices using image117WMI.

To add a new WMI user, click Add. Enter the description of the user, the user name, and the password. Re-enter the password in the Confirm Password edit box. Click Save to save the new user or Cancel to cancel adding the new user.

The description can be used to distinguish between user names; for example, you might have multiple root users with different passwords.

Users with Administrator privileges can click Show Password to display passwords.

To delete a user, select a user from the list and then click Delete.

Tasks & Workflows

Tasks and Workflows allow a user to assign and track individual tasks and workflows (ordered collections of tasks).

Tasks

The Tasks menu option allows a user to manage tasks.

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Users have the option of viewing tasks grouped by deadlines for various time periods by choosing Today, Next 7 Days, Next Month, or All. Tasks which have already been closed can be viewed by selecting the Closed option. Users have the option of viewing only their personal tasks (My Tasks) or viewing all tasks regardless of the owner (All Tasks).

The list of tasks will be displayed and include the following information:

  • Task – Task name
  • Workflow – Name of the workflow to which the task belongs (blank for tasks not associated with a workflow)
  • Owner – Task owner (who is responsible for doing the work)
  • Due Date – Date the task is due
  • Status – Current status of the task

Tasks can be added in one of two ways. If the tasks are part of a workflow, they will be added through the visual workflow. To add a single task, click Add. Fill in the task details and click the Save Task button at the bottom of the Task Details panel.

To change a task, select the task from the list, make the desired changes on the form, and click Save Task. To remove a task, select the task from the list and click Remove. You will be asked to confirm the deletion.

The following information will be requested when adding a new task:

  • Task Name – Name of the task
  • Type of Task – Select a type from the drop-down list (Installation, Maintenance, Preventative Maintenance, Deinstallation, Change, Other)
  • Status – Select a status from the drop-down list (Assigned, In Progress, Completed, Skipped, Failed)
  • Owner – Task owner (who is responsible for doing the work)
  • Start Date – Task by which the task is to be started
  • Estimated Hours – Amount of time (in hours) expected to complete the task
  • Due Date – Date by which the task is to be completed
  • Description – Description of the task

Users can also add User Properties to the task. If the task is to configure the network for a server, for example, user properties might include the router to which the server will be connected, the router port, and the IP address for the server. To add a user property, click the Edit User Properties button. The following form will be displayed:

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Enter the name of the user property. Select the type for the variable (String, Number, Choices). A string is any text. A number will require a number to be entered. If you choose Choices, you can enter a list of valid entries which will be displayed to the user in a drop-down list. Click the “Required to complete task” checkbox if the field must be entered before the task can be completed.

Click the Save button to save the new user field.

You can add comments to the task by clicking the Add Comment button.

Any changes to the task, such as a change to any of the fields or a change in status, will be logged in the task change log. To view the log, click the Change Log button.

Workflows

The Workflows menu option allows a user to manage workflows (ordered collection of tasks

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Users have the option of viewing either Current or Closed workflows by clicking the appropriate button.

The list of workflows will be displayed and include the following information:

  • Workflow – Workflow name
  • Description – Description of the workflow
  • Due Date – Date the workflow is due
  • Completion Status – Current status of the workflow

Clicking on a workflow will show the workflow details in the panel to the right of the workflow list. This information includes the following information:

  • Name – Name of the workflow
  • Type of Workflow – Type (Installation, Maintenance, Preventative Maintenance, Deinstallation, Change, Other)
  • Description – Description of the workflow
  • Start Date – Date the workflow was started
  • Completion Date – Date the workflow was completed (blank if workflow has not been completed)
  • Remaining Hours – Estimated hours remaining to complete the workflow
  • Owner – Workflow owner
  • Due Date – Date by which the task is to be completed
  • Status – Select a status from the drop-down list (Assigned, In Progress, Completed, Skipped, Failed)

To modify or view a workflow, click the image121 edit icon.

To delete a workflow, click the delete icon image122.

To add a new workflow, click image123. The visual workflow editor will be displayed.

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To create a new workflow, first enter the workflow details, including the following fields:

  • Name – Name of the workflow
  • Type of Workflow – Type (Installation, Maintenance, Preventative Maintenance, Deinstallation, Change, Other)
  • Description – Description of the workflow
  • Owner – Workflow owner
  • Due Date – Date by which the task is to be completed

Next, create and order tasks by dragging and dropping either the Task block or the Approval block from the top of the screen to the workflow layout panel.

In the following picture, a new task was dragged into the layout panel.

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Notice that the right panel now contains the task details. Enter the information for the new task, including:

  • Task Name – Name of the task
  • Type of Task – Type (Installation, Maintenance, Preventative Maintenance, Deinstallation, Change, Other)
  • Owner – Task owner (who is responsible for doing the work)
  • Estimated Hours – Amount of time (in hours) expected to complete the task
  • Due Date – Date by which the task is to be completed
  • Description – Description of the task

Users can also add User Properties to the task. If the task is to configure the network for a server, for example, user properties might include the router to which the server will be connected, the router port, and the IP address for the server. To add a user property, click the Edit User Properties button. The Edit User Fields form will be displayed:

Enter the name of the user property. Select the type for the variable (String, Number, Choices). A string is any text. A number will require a number to be entered. If you choose Choices, you can enter a list of valid entries which will be displayed to the user in a drop-down list. Click the “Required to complete task” checkbox if the field must be entered before the task can be completed.

Click Save to save the new user field.

You can add comments to the task by clicking Add Comment.

Other tasks can be added in the same manner. To add an approval task, drag the Approval block to the layout screen.

In the following picture, an approval symbol was dragged into the layout panel

image126.

Note that the approval symbol is shaped like a diamond and includes both Y (approved) and N (not approved) exits.

To make connections between tasks, first click on a circle handle from one task and drag to a circle handle on another task. There are a couple of rules on how tasks can be connected:

  • Exiting a task can only be done from the right or bottom circle handles
  • Entering a task can only be done from the left or top circle handles
  • Approval tasks (approved) can only be done from the Y circle handle
  • Approval tasks (not approved) can only be done from the N circle handle
  • Multiple tasks can be connected to a task (either preceding or following)

The following picture shows multiple tasks with connections.

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Note that Task #1 and Task #3 are tasks which can be performed in parallel (perhaps by two different people), but that both tasks must be completed before Approval #2 can be performed. If the tasks are approved, the workflow will end. If not, Task #4 will be performed and sent back to Approval #2.

To move a task, simply drag it to a new location. Any connections will follow the task to its new location. To delete a task, click on the task and then click the Delete key on your keyboard. To delete a connection, click the connection and then click the Delete key on your keyboard.

To start the workflow, click the Start Workflow button. Until the workflow is started, new tasks can be added, tasks can be deleted, tasks can be moved, and connections can be changed. After the workflow is started, no changes to the workflow can be made other than changing the status of tasks, entering values for user properties, and so on.

The following picture shows a workflow which is in progress.

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The legend shows the status of each task in the workflow. Until all preceding tasks are complete, a task will remain in the Not Started state. Once all preceding tasks are complete, the task will automatically be put into an Assigned state. When a task goes into an assigned state, the owner of the task will be notified via email that the task has been assigned to him or her. The workflow owner will be notified of all changes to the state of the workflow. Users can also click on the Change Log button to see all activity associated with the workflow.

Workflow Templates

The Workflow Templates menu option allows a user to manage workflow templates. A workflow is a set of tasks. When a workflow may be performed many times, such as a workflow for installing a new server, the workflow may be saved as a workflow template.

The following screen will be displayed to show the available workflow templates.

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To view an existing workflow template, click the image130 icon next to the template to be viewed or click the template to be viewed and click the View button. To delete a template, click the trashcan icon or click the template to be deleted and click the Delete button.

To create a new workflow template, click the New button. The workflow template visual designer will be displayed. A workflow template is created the same way as a normal workflow. Tasks are dragged onto the visual view and connections made between the tasks to create the workflow. Unlike a workflow, however, not all of the fields will be filled in at the time the workflow template is created. For example, a workflow template won’t have a due date for the workflow or any of tasks. These fields will be entered at the time the workflow is created.

There are two ways to create a new workflow from an existing workflow template. The first method is to select a template from the Workflow Templates screen (shown above) and then click the Create button. The second method is to click the image131 icon next to the template to display the visual view (see below). From the visual view, click the Create Workflow button to create a new workflow based on the template.

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Click Create Workflow to create a new workflow based on the template. A Create Workflow dialog will be displayed:

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Enter the name of the workflow and the due date. You can also change the type of workflow, description of the workflow, and the owner through this dialog.

Click Create Workflow to create the new workflow. The visual view for the workflow will be displayed. You can make modifications to the workflow, such as adding or removing tasks, changing task owners, and so on. After completing any changes you would like to make, click Start Workflow to start the workflow.

Planned Moves

RAMP enables the user to be able to move devices across racks. The functionality allows to move devices across racks with same and different locations.

Conditions:
  • Planned moves will only allow for devices that consume a RU (Rack Unit) to work with.
  • An asset can only be part of a single active planned move.

Selecting assets for a planned move

In order to move devices from one rack to another, the user must first select the desired devices. This can be achieved with the following:

Clipboard

This functionality in RAMP allows users to select and place multiple assets within a clipboard-like menu screen and use them for a planned move at a later time.

To create a new planned moved using the clipboard functionality:

  1. Navigate to the “Advanced Search” menu > Select the desired values > Click “Search”.

clipboardSearchForAssets

  1. From the results list, select the desired devices > Click on the “Actions” menu then “Add to Clipboard”.

clipboardAddTheAssets

  1. After the assets have been added to the clipboard, click on the “Settings” menu then “Planned Moves”.

clipboardMenuFromSearch

  1. The Planned Moves screen will be presented on-screen.

screenPlannedMoves

  1. Clicking on the [+] icon will show the “New Planned Move” dialog screen with the following fields:
  • Name.
  • Anticipated Start.
  • Anticipated End.

From this screen, enter a name, select a “Start” and “End” dates > Click the “Create” button.

dialogNewPlannedMove

  1. The user will be presented with the following screen:

screenNewPlannedMove

  1. Click on the “Settings” menu > Then click on the [Add A Rack] button to the right side.

multiRackViewEmpty

This is the configuration screen for that particular Planned Move. Clicking on the gear icon (Settings) will bring up the “Destination Rack View” where we can search for the rack (Individual or multiple) and display it on the screen. This feature allows for drag and drop of assets from the “Navigational” sections on to the Destination Rack View.

multiRackViewOneRack

Note

Multiple racks can be displayed at this screen. This is usually convenient if the user would like to drag & drop a few assets to one rack and a few more to a different one.

#. At this time, the user can either click the [Auto-Place Assets] button and have RAMP place all assets from the clipboard and distribute them in the rack…

clipboardAutoPlaceAssets

The clipboard functionality will enable the users to select multiple assets to be used at a later point with various configurations options and this menu can be accessed through multiple sections of the RAMP DCIM application such as:

  • Clicking on the clipboard icon on the left-hand side of the screen.
  • Selecting it from an asset the is being displayed on-screen and clicking on the “Advanced” menu.
  • Advanced and Quick Search options.

Hitting the start icon will set the start date of the move. Completing the planned move will finalize the asset move in RAMP DCIM by moving the selected asset(s) from their Source location to the Planned move

location.

completedPlannedMove

Notifications

All Notifications

The All Notifications menu option will display a list of all defined notifications.

There are two notification types:

  • Location / Device Type – notification will be sent for all alarm conditions for the specified device type in the specified location
  • Asset – notification will sent for all alarm conditions for the specified asset

image134

In this example, the following notifications will be sent:

  • All Critical and Unreachable alarms for all Servers in St. Louis
  • All Critical and Unreachable alarms for all Blade Servers in St. Louis
  • All alarms and changes for the Symmetra PX PDU/RPP 40kW PDU
  • All alarms and changes for the hyper-v server

To view the detailed information for a notification definition, double-click the notificaiton method or click the image135 edit icon. The detailed information will be displayed.

image136

The detail panel displays the notification details for alarms for all servers in St. Louis. The list of notification methods will be displayed (to manage these, refer to the Notification Methods section). For each notification method, you can view the alarm severities for which notifications will be sent. To turn on notifications for a severity, check the appropriate checkbox. For example, if you want notifications to be sent for Critical alarms, click the Critical checkbox. To turn off notifications for a severity, uncheck the checkbox. You can enable notifications for all severities by checking the All Severities checkbox. You can enable notifications for all notification methods by checkboxes for the All notification group. To modify the notifications, change the checkboxes as desired and the click the Update button.

To see a list of email recipients, hover the mouse over the notification method.

image137

Notification Methods

The Notification Methods menu option allows you to define the method used for notification (email, run a command, and so on). When RAMP DCIM recognizes alarm states (critical, warning, unreachable, and so on) it will send notifications to any notification groups assigned to that particular alarm state. For example, the Admin Users notification group may be set up to receive any critical alarm for any device in a particular location. Another group may be set up to receive both critical and warning alarms.

image138

The list of defined notification methods will be displayed. Select one of the email notification methods to display a list of the recipients in the group. To add a recipient, click Add Recipient. Select a user from the drop-down list or enter a valid email address and click Add. To remove a user from the type, click the delete icon to the right of the user you wish to remove. Note that command notifications will not have a recipient list.

To delete a notification method, click the delete icon to the right of the notification method you wish to remove.

To create a new notification method, click Add Notification Method.

image139

To add an Email notification, click the Email radio button.

To add a Command notification, click the Command radio button.

To define a command notification method, the following screen will be displayed:

image140

The executable physical path refers to location of the file to be executed. The file must be located in the installation directory for the RAMP DCIM management server.

Define the message format using any combination of text or parameters from the list on the right.

The message format for a clear alarm can be different than that of a set alarm. To use the same format, click the “Use Same Parameters for Clear” checkbox.

Click OK to save the method or Cancel to quit. Click Send Test Command to test the command.

To define an email notification method, the following screen will be displayed:

image141

Select the message parameters such as the message text, font, emphasis (bolding, italics, underlining) and text color as well as the information which will be contained in the message.

Set the delay in minutes. The delay can be used to reduce the number of email messages sent when a value is near a threshold. If a temperature threshold is set to 80 and the temperature is fluctuating between 79 and 81, you may be sent a number of set and clear emails. By setting the delay to 5 minutes you will only be sent emails if the temperature exceeds the threshold for at least 5 minutes. The delay can also be used to escalate an alarm. Create one notification with no delay and then a second notification with a 10 minute delay, for example, to alert a second group of people that the alarm is still active.

There are multiple fields which can be included in the message:

  • id – ID of the device
  • deviceName – Name of the device generating the alarm condition
  • msgStatus – Severity of the alarm (Critical, Warning, Unreachable, Administration, Normal)
  • msgStart – Date and time the alarm condition was triggered
  • msgEnd – Date and time the alarm condition was cleared (if alarm was cleared)
  • message – Alarm condition (“UPS on battery”, for example)
  • clearedBy – Who cleared the alarm (if alarm was cleared)
  • iPAddress – IP address of the device
  • serialNumbers – Device serial number
  • location – Location of the device
  • currentStatus – Current status of the device

These fields can be placed in the message by enclosing the field name in braces. By default, the notification message will appear as follows:

Alerts:

  • New: 0
  • Cleared: 1

Dell Monitor

  • Severity: Administration
  • Message: Dell Monitor has no upstream power source(s) defined
  • Start: 1/5/2012 7:13:03 PM +00:00
  • End: 1/5/2012 7:14:04 PM -06:00
  • Cleared By: RAMP DCIM

If there are multiple alerts set or cleared, these will be combined into a single message.

Users

The Users menu option will allow you to add, modify or delete users.

image142

The screen is divided into two sections. The first is the Users section, which allows you to add individual users. The second is the Active Directory Groups section, which allows you to add active directory groups.

Users

image143

Add a new user. Enter the requested information for the user and click Save. The required fields are as follows:

  • Login – login name
  • Email – user email address
  • RoleAdministrator, Power User or User
  • Password – password for user
  • Confirm – confirmation of user password
  • First Name – first name of user
  • Last Name – last name of user
  • PIN – user PIN (only used for keypad entry for intelligent cabinets)

An Administrator has full system privileges, including the ability to add, modify and delete users.

A Power User has all of the privileges of an Administrator with the exception of: 1) user management, 2) license management, and 3) view asset and credentials passwords.

A User has read-only privileges.

To modify a user, click the image144 edit icon.

To delete a user, click the delete icon image145.

Active Directory Groups

image146

Add a new active directory group. Enter the requested information and click Save. The required fields are:

  • Group Name – name of active directory group
  • RoleAdministrator, Power User or User

An Administrator has full system privileges, including the ability to add, modify and delete users.

A Power User has all of the privileges of an Administrator with the exception of user management and the ability to manage RAMP DCIM license keys.

A User has read-only privileges.

Note that if a user belongs to more than one group, they will receive the permissions from the least restrictive role.

To modify an active directory group, click the image147 edit icon.

To delete an active directory group, click the delete icon image148.

Email

The Email menu option will allow you to configure email settings.

image149

Fill in the email settings fields.

Click Apply to immediately apply the new settings.

Click OK to save the settings and close the email settings form.

Click Cancel to close the email settings form without saving any changed settings.

Click Send Test Message to send a test email using the settings. Note: if you have changed any settings, click Apply to apply the changes BEFORE clicking Send Test Message.

If the email is properly configured, the Test Recipient email address will receive a test email from RAMP DCIM.

SMTP Server

SMTP stands for Simple Mail Transport Protocol. The SMTP Server is the address of the server running your mail system. If you have an SMTP server running on your local web server you can set the SMTP Server field to either localhost or 127.0.0.1. See Appendix 2 for detailed email setup information for various mail systems.

SMTP Port

The SMTP Port is the network port for the mail system. See Appendix 2 for detailed email setup information for various mail systems.

From Address

To secure outgoing mail servers from abuse from spammers, some email systems require authentication to send emails. The From Address is the email address in which the email address will be sent. This must be a valid email address on your email system. See Appendix 2 for detailed email setup information for various mail systems.

SMTP Login

The SMTP Login is the email address used to verify RAMP DCIM on the mail system. This must be a valid email address on your email system. See Appendix 2 for detailed email setup information for various mail systems.

SMTP Password

The SMTP Password is the password for the email address used to verify RAMP DCIM on the mail system. See Appendix 2 for detailed email setup information for various mail systems.

Secure Connection (SSL)

Check the Secure Connection (SSL) checkbox if your mail system requires SSL authentication. See Appendix 2 for detailed email setup information for various mail systems.

Test Recipient

The Test Recipient is the email address used for sending a test email. By default, RAMP DCIM will populate this field with the email address associated with the logged in user.

By default, RAMP DCIM is configured to send information about unsupported device models to Hyperview. This enables the tech support team to quickly add support for new models which aren’t currently in the database. Only the information needed to add support for the model will be sent. To turn off this feature, uncheck the Send information about unsupported models to Hyperview checkbox.

Models

The Models menu option will allow you to edit the assets in the models table.

image150

Select the type of device (server, UPS, etc.) using the Type drop-down menu. The model data displayed will vary based on the type of device. You can also narrow the search by using the Manufacturer and/or entering a Model name

image151

Click the add button to add a new model.

image152

Click to refresh the model data.

image153

To add a new model, click the Add button.

A form will be displayed with the required information for the selected device type. Enter the requested information and click OK to save the new model or Cancel to cancel the add process.

To edit an existing model, click the edit icon image154 to the right of the model or select the model and then click the Edit button

image155

The edit model form will be displayed with current values for all fields filled in.

Change the fields you want to modify and click OK to save the new information or Cancel to close the form without saving the changes.

To remove a model, click the image156 delete icon.

To link documents to a model, click the image157 documents icon. This will bring up a list of documents linked to this model.

image158

Click Add to add a new document.

image159

Select Existing Document to link to a document which has already been added to RAMP DCIM. Select the document from the dropdown list.

Click New Document to add a new document. Enter the name you want displayed for the document. Click the Browse button to choose a document. Click the Add button to add the document.

Click Link to Document to add a link to document outside of RAMP DCIM. Enter the URL of the document to be added. Click the Add button to add a link to the document.

To remove a document, first select one of the displayed documents and then click the Remove button. You will be asked to confirm the deletion.

To view a document, first select one of the displayed documents and then click the View button. You can also double-click on the document to view it.

To manage images for a model, click the image160 images icon. This will bring up a list of images for this model.

image161

Click Manage Images to add or delete images for the model.

Manage Documents

The Manage Documents menu option allows a user to view all directly linked documents and to add documents to a location, asset, model, or logical group.

image162

Documents which have been added directly to a location, asset, model, or logical group will be shown on this page. Documents for a specific location, device, or logical group may also be managed by going to the correct location, device, or logical group page to add, view, or delete documents.

image163To add a document, click the add icon, complete the Add Document form, and click Add. The document can be associated with a location, an individual asset, a model, or a logical group.

To remove a document, select the document on the list and click the delete icon of the direct link that you wish to delete. You will be asked to confirm the deletion.

Contracts

The Contracts menu option will allow you manage leases, warranties, service contracts, and purchase information.

image164

Select the type of contracts you wish to view by clicking one of the following:

  • Leases – manage leases
  • Warranties – manage warranties
  • Service Contracts – manage service contracts
  • Purchases – manage purchases

When you select one of the contract types, a list of current contracts will be displayed. Select one of the contracts by clicking on the contract row. The assets which are a part of that contract will be displayed on the lower part of the screen.

To add a new contract, click the add button.

image165

Adding a new contract

Select the contract type from the dropdown list and enter the information for the new contract in the form.

To be notified when the lease, warranty, or service contract is nearing its end, enable the Trigger Alarms checkbox and select the number of days prior to the contract expiration that you want to be warned.

You can set a default monthly cost for each asset. This value can be overridden for each asset.

Click Save to add the new contract or Cancel if you choose not to add it.

To edit a contract, click the pencil icon to the right of the contract.

To delete a contract, click the trashcan icon to the right of the contract.

To delete an asset from a contract, click the trashcan icon to the right of the asset.

To add assets to a contract, first select the contract type and contract. Then drag and drop assets from the navigation tree to the contract.

image166

You can also select contracts from the asset Contracts menu option.

One or more assets can also be added to a contract using the search functionality. Select one or more assets from a search by clicking on the asset checkbox and then choose the Add Lease, Add Service Contract, or Add Warranty option from the dropdown action menu.

image167

End of Life

The End of Life menu option will allow you view commission and end of life dates for all assets for which this information has been entered.

Commission and End of Life dates can be set from the Properties page for any asset.

Note: When an asset is added to a lease, the commission date for the asset will be set to the lease start date and the end of life date for the asset will be set to the lease end date.

image168

BACnet Definitions

RAMP DCIM allows users to create their own definitions in order to define how RAMP DCIM will communicate with devices using BACnet. When this menu option is selected, the list of defined BACnet definitions will be displayed.

image169

To delete a definition, click the trash can icon.

To edit a definition, click the pencil icon. The definition will be displayed.

image170

To add a new definition, click the image171 icon.

image172

Enter the name you want to assign to the definition. Select the asset type from the dropdown list.

To enter a numeric sensor, click the Add button.

image173

Enter the BACnet object instance.

Select the type of object (analog input or analog value).

Select the sensor definition type:

  • Existing Sensor is a pre-defined sensor for this type of asset. Select the sensor from the list. Choose the sensor unit and enter an optional multiplier value.
  • New Sensor is a pre-defined type of sensor (such as a temperature value). Select the sensor type, unit, and an optional multiplier value.
  • New Sensor Type is a completely new type of sensor (this will not be frequently used). Enter the type of sensor, the sensor unit, and an optional multiplier value.

Click Add to add the new sensor or Cancel to quit.

To enter an alarm sensor, click the Add button.

image174

Enter the BACnet object instance.

Select the type of object (binary input, binary value, analog input, analog value, multi-state input).

Select the sensor definition type:

  • Existing Sensor is a pre-defined sensor for this type of asset. Select the sensor from the list.
  • New Sensor Type is a completely new type of sensor. Enter the sensor name.

Define the value which will trigger an alarm condition by checking the Alarm checkbox. Enter the text which you want to display for each value

Click Add to add the new alarm sensor or Cancel to quit.

Modbus Definitions

RAMP DCIM allows users to create their own definitions in order to define how RAMP DCIM will communicate with devices using Modbus. When this menu option is selected, the list of defined Modbus definitions will be displayed.

image175

To delete a definition, click the trash can icon.

To edit a definition, click the pencil icon. The definition will be displayed.

image176

To add a new definition, click the image177 icon.

image178

Enter the name you want to assign to the definition. Select the asset type from the dropdown list.

To enter a numeric sensor, click the Add button.

image179

Enter the Modbus address.

Select the object type (input register, holding register).

Select the data type (16 bit unsigned integer, 16 bit signed integer, 32 bit Big Endian unsigned integer, 32 bit Little Endian unsigned integer, 32 bit Big Endian signed integer, 32 bit Little Endian signed integer, 32 bit Big Endian floating point, 32 bit Little Endian floating point)

Select the sensor definition type:

  • Existing Sensor is a pre-defined sensor for this type of asset. Select the sensor from the list. Choose the sensor unit and enter an optional multiplier value.
  • New Sensor is a pre-defined type of sensor (such as a temperature value). Select the sensor type, unit, and enter an optional multiplier value.
  • New Sensor Type is a completely new type of sensor (this will not be frequently used). Enter the type of sensor, the sensor unit, and an optional multiplier value.

Click Add to add the new sensor or Cancel to quit.

To enter an alarm sensor, click the Add button.

image180Enter the Modbus address.

Select the type of object (output coil, input contact, input register, holding register).

Select the sensor definition type:

  • Existing Sensor is a pre-defined sensor for this type of asset. Select the sensor from the list.
  • New Sensor Type is a completely new type of sensor. Enter the sensor name.

Define the value which will trigger an alarm condition by checking the Alarm checkbox. Enter the text which you want to display for each value

For input register and holding register data types, you will have the option to use bitmasks to have different bits represent different alarm states. Select the Yes radio button to use bitmasks. Select the start and end bits to use. The number of available values will be displayed based on the number of bits (3 bits have 8 possible combinations, for example, while 2 bits only have 4 combinations). Select the values which will trigger alarm conditions and enter the text which you want to display for each value.

image181

Click Add to add the new alarm sensor or Cancel to quit.

Modbus Slave Mappings

RAMP DCIM allows Building Management Systems (BMS) to poll rack power and environmental data through the RAMP DCIM solution. The BMS must support Modbus TCP in order to poll for this information. The Modbus Slave Mappings menu option will display a list of the available data which can be polled via Modbus.

RAMP DCIM can provide the total rack power and can also provide the rated power, total power, temperature, and humidity for up to 4 PDUs/RPPs in the rack. If there are fewer than 4 PDUs/RPPs in the rack, data will only be available for the PDUs/RPPs which are present. The following table shows the available information as well as the Modbus registers, sensor names, units, and modifiers:

Register Register Type Device Type Device Index Sensor Name Unit Modifier Sample Output Real Value
101 Input Register Rack 1 Total Power kW 0.01 350 3.5 kW
201 Input Register Rack PDU 1 Rated Power kW 0.01 240 2.4 kW
202 Input Register Rack PDU 1 Total Power kW 0.01 64 0.64 kW
221 Input Register Rack PDU 1 Temperature C 0.01 294 29.4 C
241 Input Register Rack PDU 1 Humidity % 1 35 35 %
301 Input Register Rack PDU 2 Rated Power kW 0.01 240 2.4 kW
302 Input Register Rack PDU 2 Total Power kW 0.01 64 0.64 kW
321 Input Register Rack PDU 2 Temperature C 0.01 294 29.4 C
341 Input Register Rack PDU 2 Humidity % 1 35 35 %
401 Input Register Rack PDU 3 Rated Power kW 0.01 240 2.4 kW
402 Input Register Rack PDU 3 Total Power kW 0.01 64 0.64 kW
421 Input Register Rack PDU 3 Temperature C 0.01 294 29.4 C
441 Input Register Rack PDU 3 Humidity % 1 35 35 %
501 Input Register Rack PDU 4 Rated Power kW 0.01 240 2.4 kW
502 Input Register Rack PDU 4 Total Power kW 0.01 64 0.64 kW
521 Input Register Rack PDU 4 Temperature C 0.01 294 29.4 C
541 Input Register Rack PDU 4 Humidity % 1 35 35 %

Each rack will have its own slave ID. Up to 255 racks can be supported through the Modbus Master.

When the Modbus Slave Mappings menu option is selected, the following screen will be displayed:

image182

To display available registers for a particular slave, enter the slave number in the Slave text box.

image183

To export the available slave mappings to a spreadsheet, click the image184 button. To export to PDF or Word format, use the report button to select either PDF or RTF.

License Keys

The License Keys menu option will allow you view and modify the RAMP DCIM license key.

image185

The type of license (By Device, By Rack, or Enterprise) will be displayed, as well as a count of the assets and the number of racks.

The list of features, discoverable asset types, and available protocols will also be displayed. Some customers opt to permanently turn off features such as outlet control. Contact Hyperview if there are features, asset types, or communication protocols you would like to have removed from the license. These can be added back to the license later if you wish.

The license key will be provided when you purchase the product. If you later upgrade the license (add support for additional assets, for example), the new key can be entered by clicking the Enter New License button.

image186After entering the new key, click OK to save the new key or Cancel to cancel the changes.

Locale and Units Settings

The Locale and Units menu option will allow you set the language and units for temperature, weight, and length.

image187

Select the language from the dropdown list.

Click the radio buttons for the units you want to use.

Click Save to save the new settings or Cancel to cancel the changes.

Note that saving new settings will trigger a logout. When you log back in, the settings you chose will be displayed throughout the application.

Global Settings

This screen is divided into 2 sections: Capacity and System Settings.

Capacity

The asset type list seen will allow the threshold percentage value for a particular device. To edit a value simply click on the pencil icon and select the desired value then click [Save].

globalSettingsCapacity

Note

The value that is selected for a particular device type will be applied to all devices within RAMP.

System Settings

The Currency Unit value can be changed from this section from $ to Pound or Euro. To achieve so simply click the pencil icon > Select the desired value > Click [Save]

globalSettingsSystem

Asset Vue Settings

Please refer to the integrations section for a detailed explanation of the Asset Vue integration.

RAMP Services Status

The RAMP Services Status menu option will allow you to view the current status of all RAMP DCIM services. A service is RAMP DCIM software such as a RAMP DCIM Data Collector, which performs auto-discovery and monitoring tasks, or the RAMP DCIM Data Analyzer, which analyzes discovery and monitoring data to perform failover testing and so on.

image188

The RAMP Services status includes the following information:

  • Type – Type of RAMP Service
  • Name – Service name
  • IP Address – IP address of system on which service is running
  • Last Communicated – Date and time that the RAMP service last communicated

Click the trashcan icon to delete a RAMP service. Note that the RAMP DCIM Data Analyzer service cannot be deleted.

Help

The Help menu has four options:

  • User Manual – Displays the user manual PDF file
  • About – Displays information about the RAMP DCIM application

The About page provides key information for Hyperview technical support, including the following:

  • Version of RAMP DCIM software
  • Number of licensed assets or racks
  • Current asset or rack count

Background jobs

Takes you to a management service where all services used by RAMP can be viewed and manually run (If needed).

Note

Since this section is only viewable if logged in as an admin user, Hyperview does not encourage end users to modify any item within this section, specially since any change made will directly impact RAMP.

Tools

Provides a SNMP Walker tool to gather information from SNMP devices

Logout

Change Password

The Change Password menu option allows a user to change their password.

image189

Enter the new password in the Password field.

Re-enter the new password in the Confirm field.

Click OK to change the password or Cancel to cancel the change.

Logout

Click the Logout button to log out of the application. The Login screen will be displayed.